ABOUT OUR COMPANY
Reliable Airport Transfers and Taxi Services Across London.
London Express is a London-based transportation company providing airport transfers, taxi services, vehicle rentals. We combine professional transport operations with modern digital booking systems to ensure customers can easily arrange transportation services online. The business uses digital systems to manage bookings, driver allocation, vehicle availability and customer communication. These systems support the daily operations of the company and allow customers to arrange transport services quickly and efficiently. Our focus is on reliability, customer satisfaction, and efficient travel solutions across London.Modern Digital System
Booking a car rental is a straightforward process that typically involves the following steps
Online Reservation System
Customers can easily schedule airport transfers and taxi services through a user-friendly online booking platform.
Real-Time Booking Management
The system helps manage bookings efficiently, allowing quick confirmations and better coordination of drivers and vehicles.
Secure Online Payments
Integrated payment systems allow customers to pay safely and conveniently using digital payment methods.
How It Works
Booking a car rental is a straightforward process that typically involves the following steps
1. Choose Locations
Determine the date & location for your car rental. Consider factors such as your travel itinerary, pickup/drop-off locations (e.g., airport, city center) and duration of rental.
2. Pick-Up Locations
Check the availability of your desired vehicle type for your chosen dates and location. Ensure that the rental rates, taxes, fees, and any additional charges.
3. Book your Car
Once you've found car rental option, proceed to make a reservation. Provide the required information, including your details, driver's license, and payment details.
Facts By The Numbers
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16 K+
Happy Customers
20 +
Count of Cars
625 K+
Car Center Solutions
200 K+
Total Kilometer
Our Team
NAZNEEN MOHAMMED AMJAD
CEO
Sabahasultana Shaikh
ADMINISTRATOR
GULAM RASOOL MOHAMMED AHMED SHAIKH
WEB DEVELOPERWhat People say about us?
Discover what our customers have think about us
Lucas Moquin
Great service and very reliable airport transfer. The driver arrived on time and the journey was comfortable
Rabien Ustoc
"Easy booking process and professional drivers. Highly recommended for airport transfers in London."
Sydney Salmons
Excellent service and good communication throughout the journey
Frequently Asked Questions
Find answers to your questions from our previous answers
What is your minimum rental period?
Our minimum rental period is 4 weeks. We require our drivers give us 1 weeks notice before they return their vehicle. This notice can be given any time after 4 weeks of rent; simply contact the office via mobile or email.
Do you take a deposit?
Yes. All vehicles are subject to a £300 refundable deposit unless stated otherwise. In order to make this sum easier to pay, we allow our drivers to pay half of this upfront, and the other half can be split over a period of 4 weeks.
Where are you based?
We are based in Staines. Our head office address is: 72 Charles Road, Staines-Upon-Thames, TW12 1JX.
What happens with PCNs?
As a driver, you are responsible for any PCN or traffic contravention that occurs whilst you are in possession of the vehicle. All PCNs we receive are sent back to the issuer along with the details of the vehicle’s hirer. The issuer will then transfer the liability of the PCN over to the hirer, rewriting the PCN and sending a new copy to the hirer’s home address. We charge a £24 admin fee for this process. Once the PCN is in your name, you are able to challenge it. If the issuer accepts your challenge and cancels the PCN, take a picture of the cancellation letter and share it with us and we’ll refund the £24 admin fee.
Can I take the vehicle abroad?
There is no scenario where we allow our vehicles to be taken abroad. You must not take our vehicle abroad under any circumstances.
When will my deposit be refunded?
After returning the vehicle, provided there is no outstanding debt on your account or damage to the vehicle, your deposit will be refunded after 10 working days. This is to ensure there are no outstanding PCNs attributed to you.
Do you have mileage restrictions?
Yes. You can cover a maximum of 5000 miles per month with us. However if you use less than this in a week, this can be carried over to the next.
How do I return my vehicle?
Yes. You can cover a maximum of 5000 miles per month with us. However if you use less than this in a week, this can be carried over to the next.
What happens if I damage the vehicle?
You are liable for the condition of the vehicle whilst it is under your hire.
I had an accident/my vehicle is damaged. Am I entitled to a replacement vehicle?
In the event that your vehicle requires repairs, a replacement vehicle is strictly subject to availability. If you are required to leave your vehicle at one of our garages, we have 24 hours to resolve any issue before credit is applied to your account.
Can I purchase additional mileage?
Yes. Additional mileage can be purchased at 0.25p per mile if purchased in advance. If you return your vehicle over your mileage allowance, you will be charged 0.25p per mile. Extra mileage purchased in advance is non-refundable.